Our Process
Here at N&M Restoration we have worked out a process that makes your project smooth and pain free. We have also done the same thing for Brick Paver and Concrete jobs. Just scroll down and you will see
Schedule your Free Estimate
This is the first stepOur Estimators come out, look at your home, take some pictures and discuss your project. We then take all of this information and create a custom estimate. You will then get a call from one of our Customer Service Specialists to discuss the estimate.
Schedule an EstimateStyle and colors
Time to design your dreamWe have put together all of the information you will need to make your project smooth and easy. Just pick your styles and colors using the easy guide in the back of the book.
Download Our Paver Book Download Our Concrete Book
Deposit and Scheduling
Now the ball is really rolling!!We make deposits and payments super easy. Once we have the deposit one of our Project Managers will reach out and coordinate the start of your project. Your Project Manager will be there for you through the entire project to answer any questions and to make sure our high quality standards are maintained. Our payment schedule is simple. 1/3 deposit, 1/3 when project starts, 1/3 upon completion.
Starting Day!
The crew arrives and gets going.You will get a call in the morning verifying with you that we are heading out to start your project. When they arrive the Crew Manager will let you know they are there and go over the projected amount of time it will take to complete your project. The Crew Manager will also collect the second payment and then get things moving!
Your Project is Done!
It's time to enjoy your new spaceOur Crew Manager will make sure your property is clean and give you any instructions you will need to care for your new addition. They will collect the final payment and be on their way. All that is left is to enjoy the new look of your home!
Schedule an EstimateThere is only one thing left and it is one of our favorites!
A day or so after your project is completed your Project Manager will give you a call to follow up on your experience. We are serious about maintaining our high standards and making sure our clients are happy and this is our oppertunity to learn, grow, and share the excitement of your completed project. This is also an oppertunity for you to inquire about some of the different programs we have available that will save some money on your next project and refine or learn some new skills. Here are a few of the programs we have available...
- Referral Program. Save up to $500* on your next project.
- Video testimonial. We come out and shoot a mini (3 min) documentary about your project.
- Training Classes. Refine your skills!
*$500 is limited to jobs over $4500. Referral must sign and make initial deposit before credit will be applied to your account.
